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Policies |
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Combined Order Instructions: To buy multiple quantity items simply click "Buy It Now" then "Commit" then go back to our eBay store then repeat the steps for as many items as you want. We will then combine all items into 1 invoice that will reflect the discounted shipping rate. We will then email that invoice to you at the email address you have on file with eBay. It will have a link in it that will take you into our checkout system where you can pay. |
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Returns and Buy Back Guarantee If you are not happy following the receipt of your merchandise, you may return it for a full 100% refund minus shipping. Item must be in new condition. We will refund you through the same method that payment was made to us. Customer is responsible for all shipping costs both ways unless an incorrect product was shipped. |
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Exchanges You may exchange your product for another size. Please ship it back to us and with a note in the box instructing us what size you need and we will ship it out to you within 1-2 business days. |
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Payment
Visa, MasterCard, Discover, Dinners Club, or American Express through PayPal
Personal check through PayPal eCheck only however this will delay your shipment by 5 days as the check will need to clear.
Debit card, credit cards, or money order
Mail certified bank check
Mail money order
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Sales Tax Tax Free in 49 states and all countries. Only Michigan residents pay 6.0% sales tax. |
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Shipping We will email you the day your merchandise ships to let you know it's on its way.
Watch your email or check your PayPal account for the tracking number
All orders ship via UPS or DHL No P.O. Boxes please.. You will can track your order 24/7 online with the tracking number that we email you. No local pick up
AK HI and PR Add $10.00 and are shipped Parcel Post please allow extra time for delivery.
International customers: You are responsible for duties, taxes and brokers fees if any. Please do not ask us to falsify export documents to avoid taxes, tariffs, or import duties. All customs fees are charged by your Country and benefit your fellow citizens. |
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Customer Care Team sales@atvpartsweb.com Grand Haven MI |
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Common FAQ's:
If my stuff doesn't fit what do I do?
It happens, everyone's heads are different. Just ship it back to us (DHL Ground, FedEx Ground, or UPS - NO US POSTAL SERVICE PLEASE) along with a note asking for a different size or a refund. We will process your request ASAP. If you need another size we will ship it to you at our expense. If you need a refund we will do so minus shipping. |